Learning Trainer
Job summaryThe Fulfillment Center Trainer works with operations managers, area managers, production assistants and associates.
Constantly improves the long-term capabilities of the area to which he/she is assigned.
The ideal candidate will measure production quality and quantity and applies learning tools to improve both.
Maintains expert-level knowledge in at least two production departments; evaluates and improves processes within work areas; refines learning tools and techniques across the FC; assists in measuring the effectiveness of learning; measures impact of his/her development efforts; improves associates' job-related skills; develops, maintains and applies learning tools (methods, checklists and skill building agreements) to encourage associate development.
Identifies areas for associate cross training and support and implements the training to support the objective; supports the updating of SOPs and SOP certification of associates and managers; assists in driving success of peak and non-peak training plans.
Excellent communication skillsComfortable talking in front of a group as well as one-on-one with an individualAble to give and receive feedback effectivelyCan drive understanding (i.
e.
using visual aids, able to recognize when a group or individual is lost and needs more attention)Ability to follow upAlways meets time commitments and deadlines, is goal oriented Checks and tests for understandingGives insight to area managersProven people skillsWorks hard for the success of others, constantly remains customer obsessedDemonstrates a positive can do demeanor and has fun and gains energy from working with othersIs an active listenerIs a technical expertDemonstrated ability to consistently function at 100% of expectationsUnderstands upstream and downstream variancesIs able to use resources to expand knowledge and can answer tough questions.
Estimated Salary: $20 to $28 per hour based on qualifications.
Constantly improves the long-term capabilities of the area to which he/she is assigned.
The ideal candidate will measure production quality and quantity and applies learning tools to improve both.
Maintains expert-level knowledge in at least two production departments; evaluates and improves processes within work areas; refines learning tools and techniques across the FC; assists in measuring the effectiveness of learning; measures impact of his/her development efforts; improves associates' job-related skills; develops, maintains and applies learning tools (methods, checklists and skill building agreements) to encourage associate development.
Identifies areas for associate cross training and support and implements the training to support the objective; supports the updating of SOPs and SOP certification of associates and managers; assists in driving success of peak and non-peak training plans.
Excellent communication skillsComfortable talking in front of a group as well as one-on-one with an individualAble to give and receive feedback effectivelyCan drive understanding (i.
e.
using visual aids, able to recognize when a group or individual is lost and needs more attention)Ability to follow upAlways meets time commitments and deadlines, is goal oriented Checks and tests for understandingGives insight to area managersProven people skillsWorks hard for the success of others, constantly remains customer obsessedDemonstrates a positive can do demeanor and has fun and gains energy from working with othersIs an active listenerIs a technical expertDemonstrated ability to consistently function at 100% of expectationsUnderstands upstream and downstream variancesIs able to use resources to expand knowledge and can answer tough questions.
Estimated Salary: $20 to $28 per hour based on qualifications.
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